From shelf to door
We make the product; the partner store handles the trip. Here is every leg of it.
You click
“Check today’s price” opens the product on the partner store.
The store checks out
Payment, address and delivery speed are chosen there.
It ships
Most ONEDONE items are in stock and leave the warehouse within a day or two.
It arrives
Tracking comes from the store by email and in your account.
Who does what
- Who sets the delivery date?
- The partner store, at checkout
- Who sends tracking?
- The partner store
- Is shipping free?
- Depends on your order and membership with the store
- Can I ship abroad?
- Where the store offers it
- Parcel arrived damaged?
- Report it to the store from your order page